The goal of the Zscaler State of Cloud Transformation Research 2020 was to understand where companies are with their transformation efforts, and whether the internet has already become the primary transport network in these organisations. We also looked into the challenges and hurdles along this journey. Since this year’s pandemic influenced cloud transformation projects and created a hunger for hybrid work environments beyond the crisis, we investigated these areas as well. We also wanted to find out how companies are coping with securing their multicloud environments.